Website Privacy Policy
This Privacy Policy explains how Handpiece Solutions, LLC (“Handpiece Solutions”) collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://www.handpiecerepairsolutions.com.
Collection of Personal Information
Information collected directly from you
We may collect personal information directly from you, for example through a work order form, web form, during an online or in-person registration, webchat request, or when you contact us for customer support. Personal information we collect directly from you may include first and last name, company name, address, email address, and phone number.
Information collected from your device
Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners
We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, and geographic location.
Use of Personal Information
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.
We use information collected from our advertising partners to market our products and services to you.
Disclosure of Personal Information
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
- We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice.
- We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy.
- We use Intuit QuickBooks as our payment processor. Intuit QuickBooks uses and processes your payment information in accordance with Intuit’s global privacy policy and the QuickBooks privacy statement.
We use Google Ads as our advertising partner. We may authorize our advertising partner to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about you, and your interactions with our website with our advertising partner, provided that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Such information can be used by us or our advertising partner. For more information about how to opt out of targeted advertising from our advertising partner, visit Google’s opt out of user-based advertising page.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Email & Text Message Communications
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.
Your Privacy Rights
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [email protected] or call (800) 689-0288.
Changes to this Policy
We may update this Privacy Policy at any time. Please review it frequently.
Contact Information
If you have any questions about this policy or our privacy practices, please contact us at [email protected] or call (800) 689-0288.
Last updated: March 20, 2024
Website Terms & Conditions
Handpiece Solutions, LLC (“Handpiece Solutions”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (these “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.
Program Description
We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, other marketing offers. Transactional messages relate to an existing or ongoing transaction and may include order notifications and updates, and other transaction-related information. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed 2 messages per week. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes, except in connection with marketing purposes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts.
User Opt-In
By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at [email protected]. Your participation in the Program does not require that you make any purchase from us and your participation in the Program is completely voluntary.
User Opt-Out and Support
You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to the mobile number the message is sent from. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to join the Program again, just sign up as you did the first time, and we will start sending messages to you again. For support, reply HELP to any mobile message from us.
Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
Disclaimer of Warranty and Liability
The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
Modifications
We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.
Last updated: March 20, 2024
Website Accessibility Policy
Handpiece Repair Solutions, LLC (“Handpiece Solutions”) is continuously working to improve the accessibility of content on our website.
Below, you’ll find a few recommendations to help make your browsing experience more accessible:
For Blind Patients
If you are blind or have trouble seeing webpages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.
- Use your computer to read web pages out loud
- Use the keyboard to navigate screens
- Increase text size
- Magnify your screen
- Change background and text colors
- Make your mouse pointer more visible (Windows only)
Mouse & Keyboard Alternatives
If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
For Deaf Patients
If you are deaf or hard of hearing, there are several accessibility features available to you.
Closed captioning
Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments.
Most of the video content included on this website includes captions. Learn how to turn captioning on and off in YouTube.
Volume controls
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.
Comments & Suggestions
We welcome comments and suggestions to improve the accessibility of this website. This website has been designed to reach the broadest audience possible. However, if you have difficulty viewing this website, accessing any information presented on this website, using any of the features of the website, please contact our office by calling (800) 689-0288 or visit our contact page.
Last updated: March 5, 2024
